How does the tracking information work?Updated 2 months ago

Once a tracking number is attached to your order, it will not appear live on Post Haste's tracking page until it has been scanned on board the pickup/courier vehicle. We have daily pickups at around 11am and 3pm. Please wait until these times to check your tracking information. The tracking information will show as invalid until they have been picked up from our site.

The tracking information page will show that the order has been collected. The next update is usually to show that the parcel is on board your local unit out for delivery.

NOTE: Parcels will not update to show that they are being processed by a courier sorting facility. Please don't be alarmed if the tracking information does not update in a day or so, it will still be moving through the network.

If there are any issues with your parcel they will first show on the track and trace page. Keep an eye on this information as your parcel passes through the network, Post Haste may request for you to contact a local depot to arrange things like redeliveries or redirections.