All the important information for getting your lollies delivered safely.
We ship all parcels going to New Zealand addresses with Post Haste Group. This can include Post Haste Couriers and their partners. Click Here for more information regarding Post Haste and their network partners. We have a flat rate shipping fee of:$8
Yes! We ship worldwide using DHL Worldwide Express and NZ Post + the postal service of the recipient country.Transit times are usually 3-7 business days for anywhere in the world with DHL and 6-14 business days with other postal carriers.Delays to th
Pik n Mix Lollies is located in Pukekohe, Auckland. All online orders are shipped from this location.Our courier collects Monday to Friday at 11am and 3pm.
We use Post Haste Couriers as our primary transporter for parcels within New Zealand. Post Haste are part of the the greater Freightways Group which includes NZ Couriers, Castle Parcels, NOW Couriers, SUB60 and Kiwi Express. The entirety of this intr
Yes, we absolutely do! We ship to Australia using DHL Worldwide Express and the NZ Post/Aus Post Network.The delivery timeframe for DHL is usually 3-5 business days and NZ/Aus Post is 6-14 business days.Delivery times can vary during significant weat
We have a flat-rate shipping cost for all courier deliveries within New Zealand.- Residential delivery fee is $8.99- Rural/Non-Urban delivery surcharge is an additional $5. Non-urban delivery is to all locations outside of built up urban centres thro
Shipping prices for deliveries outside of New Zealand will depend on the volume of product ordered and the country of delivery. We offer 2 types of service for shipping internationally, DHL Express and International Postal (via NZ Post). Pricing and
All orders within New Zealand are sent via tracked courier with Post Haste Couriers (a member of the Freightways Group). International orders are despatched with DHL or NZ Post. Once your order has been despatched you will receive a shipping confirma
If the shipping time of your parcel is 1-3 business days, it is important to keep the following in mind;The day your order is collected is transit day 0. The next business day will be transit day 1. If your parcel is collected on a Friday, this will
Post Haste tracking DOES NOT update when your parcel is moving through their sorting facilities. You will only receive a notification when:. 1) Your order has been despatched (sent by Pik n Mix Lollies). 2) Your order has been picked up (sent by Post
Unfortunately, we do not deliver to PO Boxes. If a PO Box is entered as the delivery address your order will be held. One of our team members will be in touch to arrange an alternative physical address to send your order to. To prevent delays dispatc
Once a tracking number is attached to your order, it will not appear live on Post Haste's tracking page until it has been scanned on board the pickup/courier vehicle. We have daily pickups at around 11am and 3pm. Please wait until these times to chec
Our courier usually only delivers on business days. This means Monday to Friday only, and not operating on public holidays. Occasionally your local delivery driver may deliver on Saturdays and Sundays when there has been a significant increase in fre
Our couriers will deliver anytime from 7am to 9pm. Drivers will always aim to have the deliveries done inside business hours. During periods of increased freight in the network, drivers will deliver later than usual.
First and foremost, don't stress! There is always a solution. There are 2 main reasons for this to happen... 1) Rural/Non-Urban DeliveriesThese deliveries are handled by a subcontractor. If your delivery location is considered rural/non-urban, your p
After being picked up from our warehouse, your order will not update its tracking until it has been loaded on board for delivery in your area. Parcels do not update to say they are at a sorting facility or being transported around the country. It wil
Most of our parcels take 2-3 business days to arrive to their destination. On some occasions, your order may take longer to arrive. Rural/Non-Urban deliveries can add up to an extra 1-2 business days. If it hasn't arrived by the end of the 5th transi
Think your parcel is taking longer than expected and want to check what could be affecting it?. Click HERE for a network overview