Which courier company do we use?Updated 2 months ago

We use Post Haste Couriers as our primary transporter for parcels within New Zealand. Post Haste are part of the the greater Freightways Group which includes NZ Couriers, Castle Parcels, NOW Couriers, SUB60 and Kiwi Express. The entirety of this intricate freight network is at our disposal, which means that your lolly orders may travel on, or be delivered by any of these companies.

Rural/Non-Urban Deliveries

A Rural/Non-Urban delivery is for addresses that are not handled by the main residential courier network. NOTE: You do not have to be a rural address for your parcel to be handled by this division. This can include less populated areas on the outskirts of main cities. e.g. Tuakau township is a non-urban delivery zone.

These deliveries are handled by a subcontractor called Coural.

Rural/Non-Urban parcels are delivered to a Coural depot before then passing through their network. Track and trace may show your parcel as "delivered" when it has been handed to a Coural depot. Your parcel has not been delivered, it has simply left the main Post Haste network. You should see your delivery within 48 business hours of this notification.